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Cookies Policy

1. Introduction

This Cookies Policy explains how Tranquility Pools Pty Ltd (ABN 97 661 383 464) (“we”, “our”, or “us”) uses cookies and similar technologies on our website at www.tranquility-pools.com.au (“Website”).

By using our Website, you consent to our use of cookies as described in this policy. Where required by law, we will obtain your explicit consent before placing non-essential cookies on your device.

This policy should be read in conjunction with our [Privacy Policy], which explains how we handle your personal information and your rights under the Privacy Act 1988 (Cth).

2. What Are Cookies

Cookies are small text files that are placed on your device (e.g. computer, tablet, or smartphone) when you visit a website. They allow the site to recognise your device, remember your preferences, and enhance your browsing experience.

Some cookies are essential for the website to function properly, while others support analytics, personalisation, and advertising.

3. Types of Cookies We Use

Below is a summary of the types of cookies we may use:

Strictly Necessary Cookies

These cookies are required for the core operation of our Website, such as:

  • navigating pages;
  • accessing secure areas; and
  • submitting forms.

Disabling these may cause parts of the Website to stop functioning.

Performance and Analytics Cookies

These cookies collect anonymised data on how visitors interact with the Website (e.g. pages visited, time spent, and error messages). We use them to:

  • improve Website performance and structure;
  • monitor traffic trends; and
  • analyse marketing effectiveness.

We may use tools such as Google Analytics. For more information, visit https://policies.google.com/technologies/partner-sites.

Functional Cookies

These cookies remember your preferences, such as:

  • login information;
  • language or regional settings; and
  • display options.

They are not essential but enhance your overall experience.

Advertising and Remarketing Cookies

These cookies help us deliver personalised advertisements based on your browsing behaviour. We use:

  • Google Ads (including Google Ads Remarketing and Google Display Network); and
  • Meta Pixel (Facebook/Instagram advertising).

These platforms may collect and share non-identifiable data (e.g. pages visited, actions taken). You can manage your preferences here:

  • Google Ads Settings
  • Meta Ad Preferences

We do not share personally identifiable information for advertising without your consent.

Content Cookies

These enable integration with social media platforms (e.g. Facebook, Instagram, YouTube), allowing content sharing, likes, and comments. These platforms may track your activity across websites.

4. Cookie Duration

Cookies are classified as either session or persistent:

  • Session cookies. Deleted once you close your browser.
  • Persistent cookies: Remain until they expire or are manually deleted (lasting from a few minutes to several years, depending on their purpose).

5. Third-Party Cookies

We work with trusted third parties who may set their own cookies, including:

  • Google Analytics
  • Google Ads
  • Meta Pixel
  • YouTube (embedded content)

These third parties manage data under their own privacy policies. We recommend reviewing their policies to understand how your information is used.

6. Managing Cookies

You can control cookies through your browser settings. Options generally include:

  • viewing and deleting cookies;
  • blocking all or selected cookies; and
  • allowing or restricting third-party cookies.

You may also opt out of personalised ads via:

Please note, disabling cookies may limit Website functionality.

7. Contact Us

If you have any questions about this Cookies Policy or how we handle data, please contact us via our Contact Us page.

8. Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices.

We encourage you to review this policy periodically. Your continued use of the Website after any updates indicates your acceptance of the revised Cookies Policy.

Last updated: 31 August 2025.